Ora Ocon

Navigating ambiguity to lead successful SaaS programs to scale, using data to drive CX and Adoption | Scaling $20M+ Service Portfolios | Saving $2.5M+ Operational Cost Savings | Supporting Teams of 3-1500 Globally

I untangle the messy handoffs where implementation stalls and turn them into processes teams can run without me.

Experiences

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Ora Ocon

About

Experiences

Co-Founder and Head of Product@Vetu.FitBuilding an AI closet and outfit app

Director, Solution Success (Sales Enablement, Implementation BA/QA, Customer Success)@Masked Owl TechnologiesStarted a Solution Success team from scratch

Program Manager Customer Success (Fintech, Startup, SaaS)@SynapseReworked customer ops at two SaaS startups

SaaS Senior Program Manager, Customer Success & Services Global Operations@GenesysCut implementation cycles from 18 months to 4

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